Support
In support of the products and systems we sell we recognise that our customers expect a support service to back them up when problems occur.
We are more than happy to enter into a formal service-level agreement on the systems we have provided.
We are able to offer a range of support services to suit individual client's requirements as listed below.
- On site support
- Scheduled visits in advance
- Remote assistance
- Call out facility
- Data back up support (Assured system recovery)
- Critical on site spares
- Holiday cover
- Conditioned based monitoring and support
Our trained, fully experienced engineers are on hand to respond promptly to your needs and provide the backup levels you require.
|